Account · 6 min

Two-factor authentication

Turn optional authenticator or email 2FA on or off for finipher.com, desktop, and the web app.

Two-factor authentication is optional. When it is on, finipher.com, the web app, and the desktop app ask for a second factor after your password.

What to use

  1. Authenticator app (recommended). Google Authenticator, 1Password, or any RFC 6238 app.
  2. Email codes. A 6-digit code from Finipher. Weaker if someone already has your inbox.
  3. Recovery codes. Ten one-time codes shown once when you enroll. Store them offline.

SMS / text messages are not available.

Turn authenticator on

  1. Sign in at finipher.com/account.
  2. Open Sign-in & security.
  3. Choose Set up authenticator.
  4. Scan the QR code, or type the secret into your app.
  5. Enter the 6-digit code to confirm.
  6. Copy the recovery codes immediately. They are shown once.

Turn email codes on

  1. Stay on Account.
  2. Choose Enable email codes.
  3. Confirm with your password. If authenticator is already on, also enter a current app code.
  4. Save any recovery codes if they appear.

Sign in after 2FA is on

  1. Enter email and password as usual.
  2. If you use an authenticator, type the 6-digit app code.
  3. Or choose Email me a code and enter that code.
  4. Or choose Use a recovery code.

The desktop app uses the same second step. There is no session until the code succeeds.

Turn 2FA off

  1. Open Account → Sign-in & security.
  2. Choose Turn off 2FA.
  3. Enter your password and a current authenticator code, or an unused recovery code.

Resetting your password does not turn 2FA off. If you lose the authenticator and the recovery codes, email [email protected].

You'll know it worked when

Account shows 2FA on, and the next sign-in on the website or desktop app asks for a code.

If this doesn't work

Wait for the next authenticator code (they rotate every 30 seconds). After five failed attempts you must enter your password again. Use a recovery code if email is delayed.

Related

Helpful links