Where you work · 6 min

Delete data

Empty Personal or a Small Business workspace without mixing the two.

Delete data is an explicit wipe. Finipher does not remove your documents in the background.

Personal Settings (desktop)

Delete data removes local generated files, matching Cloud documents, linked Cloud banks, and companion ciphertext for this Personal account.

Delete data + model also removes the installed Finipher engine and model. The app then asks for Finipher Private Cloud or an organization. Switching back to Local Mode installs the engine again.

Personal Settings (web app)

Delete data always wipes this account’s Cloud documents, linked banks, tax packets, and inbox, then reloads an empty workbench. It does not leave Actions or linked banks behind.

Small Business Settings

Delete data in a business workspace empties that business only. It does not wipe Personal. Personal Delete data does not wipe a business.

Phone

Full Mode Delete data clears files on the phone and the platform documents for this account. Companion Mode clears the phone cache and does not unpair the computer.

After a wipe

Dashboard, Timeline, and Needs you first should be empty. If Timeline still shows a year template with no documents, refresh. Upload again only when you intend to start over.

You'll know it worked when

The workbench shows empty states and document counts are zero.

If this doesn't work

Confirm you are in the right workspace — Personal vs the business name in the account menu. Then try Delete data again. Email [email protected] if a Cloud wipe reports an error.

Related

Helpful links