Troubleshooting ยท 5 min

Fix: Keychain or Windows Credential

Fix secure storage prompts used by Finipher on macOS and Windows.

Use this when your computer asks about secure storage or saved credentials.

Steps

  1. Read the prompt before approving it.
  2. Confirm it names Finipher.
  3. Approve access if you are signing in, activating a license, or using phone sync.
  4. If you are unsure, cancel and reopen Finipher.
  5. Try signing in again.

On a Mac

macOS may ask for Keychain access so Finipher can store local secrets safely.

On Windows

Windows may use your account's secure credential storage for the same purpose.

You'll know it worked when

Finipher signs in, keeps the license active, or syncs the phone without repeating the prompt.

If this doesn't work

Restart the computer and sign in again. Email [email protected] if prompts keep looping.

Related

Helpful links