Troubleshooting · 5 min

Fix: setup stuck

Fix first-run setup, model download, or local startup issues.

Use this when first-run setup does not finish.

Steps

  1. Keep Finipher open for a few more minutes if a model is downloading.
  2. Check your internet connection for the first setup download.
  3. Free disk space.
  4. Quit Finipher.
  5. Reopen Finipher.
  6. Choose a smaller model if your computer has limited memory.

On a Mac

Quit with Finipher → Quit, then reopen from Applications.

On Windows

Quit from the app or system tray, then reopen from the Start menu.

You'll know it worked when

Setup completes and the main Finipher app opens.

If this doesn't work

Email [email protected] with your operating system, memory, and the step where setup stops.

Related

Helpful links